These are the list of common issue in content manager not working. The File is showing as a virus, malware, worm or other. The File which you are using is not suitable for the windows version. List Of Common Issue Why Magellan Content Manager Not Working File of a content manager is corrupt, wrong or missing. For more information about map upgrades, visit the Magellan support site. Wait for the new map or software to download. Tap Update on Map Update or Software Update. Tap Updates when you see a notification (e.g. Download any available maps and software updates for your RoadMate via WiFi: Tap from the Map screen.